TERMS OF SERVICE
The following Master Terms of Service (the "Agreement") constitute a legally binding contract governing the relationship between Fern Collective Holdings LLC, doing business as Perfumatic Texas (the "Operator"), and all distinct classifications of entities interacting with the enterprise. This Agreement is compartmentalized to address the unique legal obligations of retail consumers, payment processors, location partners, and independent hardware vendors.
By interacting with the physical vending hardware, executing a transaction via the cashless payment terminal, navigating the website (perfumatictexas.com), or entering into a commercial hardware acquisition contract, the individual or corporate entity (the "User") acknowledges that they have read, understood, and unequivocally agreed to be bound by the entirety of these terms.
Section 1: End-Consumer Retail and Dispensing Terms
This section governs the relationship between the Operator and the individual retail consumer initiating a purchase at the physical vending machine.
Clause 1.1: Service Delivery and Atomized Dispensation. The vending hardware, manufactured by Perfumatic Group BCN S.L.U. , provides localized, automated dispensation of synthetic cosmetic fragrances directly onto the consumer's person. The hardware utilizes pressurized, tamper-evident cartridge systems engineered with calibrated nozzles to deliver a specific, controlled volume of aerosolized fragrance per transaction. Due to the inherent physical variables of aerosolized dispensing (including ambient temperature, nozzle proximity, and atmospheric pressure), the Operator assumes no liability for minor volumetric variances in the dispensed product.
Clause 1.2: Strict No-Refund Policy. Pursuant to the fullest extent permitted by applicable law and standard commercial codes governing the automated sale of consumable goods, the Operator strictly enforces an absolute "No Refund" policy for all transactions processed through the physical vending machines. Due to the consumable, unrecoverable, and immediate nature of aerosolized cosmetics, all sales are deemed final the exact millisecond the payment terminal authorizes the transaction and the dispensing nozzle is actuated. Cash refunds are strictly prohibited due to the Nayax telemetry hardware's exclusively cashless nature.
Clause 1.3: Machine Malfunctions and Remediation Protocols. The Operator recognizes that mechanical systems are subject to occasional failure. In the event of a mechanical hardware failure, a telemetry synchronization error with the Nayax server, or a complete failure of the nozzle to dispense following a successful financial authorization, consumers are instructed to contact the Operator exclusively via email at info@perfumatictexas.com. While financial refunds to the payment card are strictly prohibited under Clause 1.2, the Operator maintains the absolute discretion to investigate the telemetry logs recorded by the Nayax processing unit to verify the reported malfunction.
Clause 1.4: Medical Disclaimer and Allergen Acknowledgment. The dispensed products consist of proprietary synthetic cosmetic fragrances formulated with standard industry solvents, alcohols, fixatives, and aromatic chemical compounds. The hardware labels explicitly state that the products are intended "For external use only". Consumers bearing known dermal sensitivities, respiratory conditions (such as asthma), or specific fragrance allergies are expressly advised against utilizing the machines. By initiating a transaction, the consumer assumes all physical risks. The Operator, the commercial location hosts, and the hardware manufacturers completely disclaim all liability for adverse physical reactions, skin irritations, respiratory distress, or allergic responses resulting from the voluntary, self-administered application of the product. The fragrances are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease.
Section 2: Intellectual Property and Fragrance Disclaimers
Clause 2.1: Proprietary Formulations. The fragrances housed within the hardware—Aurora Borealis, Madly in Love, Out of the Dark, Sweet Harmony, and Nebula Dust—are original, proprietary fragrance formulations.
Clause 2.2: Comparative Advertising and Fair Use. Any textual, visual, or digital reference to trademarked designer names on the hardware chassis, the website, or promotional materials is solely for identification and comparative purposes. The Operator explicitly does not represent its proprietary products as exact chemical copies, clones, or original designer brand decants. The references serve solely as a comparative olfactory benchmark to ensure compliance with the Federal Trade Commission's Statement of Policy Regarding Comparative Advertising.
Clause 2.3: Trademark Non-Infringement Disclaimer. The Operator renounces any claim to the exclusive rights of the referenced designer trademarks. The consumer acknowledges, understands, and agrees that they are purchasing a Perfumatic proprietary product evaluated on its own independent cost, style, and scent profile, and that they are not purchasing an original trademarked designer good.
Section 3: Nayax Payment Processing and Financial Settlement
Clause 3.1: Cashless Terminal Operations. The physical hardware relies exclusively on Nayax payment terminals (specifically the VPOS Touch or Onyx models) utilizing Pulse technology to interface with the machine's control board and facilitate cashless transactions. The terminals are programmed to accept a global array of payment methods, including contact (insert/swipe) and contactless (tap/chip) credit and debit cards, as well as mobile wallet platforms such as Apple Pay, Google Pay, and the Nayax Monyx Wallet.
Clause 3.2: Financial Data Handling and PCI Compliance. The Operator does not locally store, process, cache, or transmit raw primary account numbers (PAN) or highly sensitive cryptographic payment data on its own servers. All financial clearances, encryptions, and tokenizations are executed exclusively through Nayax's secure, PCI-compliant infrastructure. Consequently, consumer inquiries regarding bank statement authorizations, pending ledger holds, or processing delays must be directed to the consumer's issuing financial institution. The Operator has no technological capability to override, expedite, or cancel localized bank-holding protocols.
Clause 3.3: Incremental Authorization and Offline Operating Mode. To optimize the user experience, the Nayax systems utilize "Incremental Authorization," a protocol permitting consumers to select and receive multiple product dispensations at the machine while consolidating the final financial charge into a single cryptographic transaction block. Furthermore, in environments experiencing temporary degradation of cellular or Wi-Fi networks, the hardware is legally authorized to operate in "Offline Mode". In this mode, the hardware caches transaction authorization data locally and dispenses the product, automatically uploading the settlement data once network connectivity is restored. Consumers explicitly acknowledge that offline transactions may result in delayed financial settlements, with charges appearing on their banking ledgers hours or days after the physical delivery of the product.
Clause 3.4: Processing Limitations of Liability. The Nayax payment infrastructure, including the Nayax Core management suite and MoMa mobile application, is provided on a strictly "AS IS," "AS AVAILABLE," and "WITH ALL FAULTS" basis. Nayax and, by strict extension, the Operator, explicitly disclaim all implied warranties of merchantability, fitness for a particular purpose, and uninterrupted network reliability. Neither the Operator nor Nayax shall be held liable under any legal theory (tort, contract, or otherwise) for indirect, incidental, or consequential damages arising from terminal downtime, telecommunication failures, denied authorizations, or the inability to execute a transaction.
Section 4: Digital Infrastructure, Privacy, and Tracking Protocols
Clause 4.1: Data Collection Architecture.
The digital operations of the Operator, encompassing the public-facing domain (perfumantictexas.com) and the internal B2B operational portals, generate and process user data through a highly synchronized technology stack comprising GoDaddy (domain hosting), Odoo (ERP and portal management), Google Analytics (behavioral quantification), Cloudflare (security routing), and Mailjet (email communications).
Clause 4.2: Cookie Deployment and Tracking. The website deploys a matrix of cookies, including session, persistent, technical, and behavioral advertising cookies, to optimize functionality and analyze user traffic. We may use analytics, security, hosting, email, and other service providers to quantify user interactions; data collected by these cookies is transferred to servers in the United States. Cloudflare monitors network traffic globally to prevent automated abuse, fraud, and distributed denial-of-service (DDoS) vectors, processing IP addresses and network signatures as an absolute technical necessity to ensure server stability. Users who do not consent to non-essential tracking must proactively configure their web browser settings to reject cookies or utilize available opt-out add-ons.
Clause 4.3: Third-Party Sub-processors. Data submitted via the website (including support requests, document signing, and B2B inquiries) is processed within the Odoo ecosystem. Odoo SA acts as a sub-processor, handling this data in strict accordance with its proprietary privacy parameters. Mailjet (Sinch Email) processes contact data for transactional routing and marketing communications under a strict Data Processing Agreement (DPA). Mailjet retains operational data to fulfill legal obligations and legitimate security interests, while marketing data is processed strictly based on the user's explicit consent.
Clause 4.4: Marketing Communications Consent. By submitting an email address to info@perfumatictexas.com, or through integrated digital web forms, users explicitly consent to the processing of their data for commercial response and relationship administration. The initiation of continuous direct marketing campaigns requires explicit opt-in consent, which the user retains the absolute right to revoke unilaterally at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Section 5: B2B Location Partner Agreements
This section governs the commercial relationship between the Operator and the distinct commercial entities, property owners, or lessees (the "Location Partner") that authorize the physical installation of the vending hardware upon their premises.
Clause 5.1: Grant of Location and Exclusivity Rights. The Location Partner grants the Operator the explicit, exclusive right to install, stock, maintain, and operate the hardware within agreed-upon, high-visibility, and high-foot-traffic zones of the property. During the active term of the agreement, the Location Partner explicitly agrees that it shall not permit the installation, promotion, or operation of any competing cosmetic, aerosol, or fragrance vending hardware upon the premises.
Clause 5.2: Ownership and Custody of Equipment. The physical hardware, internal telemetry modules, Nayax readers, and the complete fragrance inventory remain the exclusive, undivided property of the Operator. The Location Partner acknowledges that it possesses no right, title, lien, or equity in the equipment. The Location Partner is strictly prohibited from tampering with, impeding, inspecting the internal components of, or relocating the hardware without the Operator's express, prior written authorization.
Clause 5.3: Utility Provisions and Daily Maintenance. The Location Partner agrees to provide continuous, unencumbered access to standard electrical power (110V/220V, as required by the hardware specifications) at no charge to the Operator, ensuring the hardware remains fully operational and that the Nayax telemetry maintains constant network connectivity. Furthermore, the Location Partner must exercise reasonable diligence to keep the hardware's external chassis clean, sanitary, and free of unauthorized advertising, stickers, or debris.
Clause 5.4: Incident Reporting and Vandalism. The Location Partner must promptly notify the Operator of any observed mechanical failure, consumer complaints, acts of vandalism, or physical theft targeting the hardware. While the Operator maintains insurance on the capital asset, the Location Partner must take standard commercial precautions to safeguard the hardware within the property. In the event of ongoing, unresolved theft or vandalism, the Operator reserves the unilateral right to remove the hardware without notice or penalty, and without constituting a breach of contract.
Clause 5.5: Commission and Revenue Sharing Mathematics. If a specific revenue-sharing addendum is executed between the parties, the Operator shall remit a predefined percentage of the Gross Revenue to the Location Partner. "Gross Revenue" is strictly defined as the actual cash-in-bag or digital settlement collected, minus all applicable state and local Texas sales taxes, Nayax processing and telemetry fees, and any refund debits applied to the account. Automated revenue reports generated via the Nayax Core management suite shall serve as the official record for commission calculations unless a manifest error is demonstrated.
Clause 5.6: Indemnification and Liability Limits. The Location Partner agrees to indemnify, defend, and hold harmless the Operator, its officers, and employees against any and all claims, liabilities, and damages (including personal injury or property damage) arising from the Location Partner's gross negligence, willful misconduct, or failure to maintain generally safe premises in the immediate vicinity of the hardware.
Section 6: B2B Independent Vendor and Hardware Resale Terms
This section governs the distinct entities (the "Independent Vendor") purchasing actual hardware units outright from the Operator for the purpose of establishing autonomous vending routes across Texas or the broader United States.
Clause 6.1: Hardware Acquisition and Title Transfer. Upon full and final financial settlement of the purchase invoice, physical title to the external hardware chassis transfers to the Independent Vendor. However, the Independent Vendor explicitly acknowledges that the internal software ecosystems, Nayax telemetry configurations, and Perfumatic operational methodologies remain subject to ongoing intellectual property licensing agreements and cannot be reverse-engineered, duplicated, or modified.
Clause 6.2: Statutory Compliance and Tax Obligations Delegation. The Independent Vendor operates as a wholly autonomous commercial entity. Consequently, the Independent Vendor is solely and exclusively responsible for ensuring compliance with all state laws. In Texas, this requires obtaining their own General Business License, registering their machines with the Comptroller, securing individual Sales Tax Permits for every location they service, and physically affixing the $60 occupation tax decals to their fleet by November 30 annually. The Operator assumes absolutely zero liability for an Independent Vendor's failure to remit state sales tax, local use taxes, or comply with Comptroller mandates.
Clause 6.3: Independent Operation and Agency. The purchase of hardware does not constitute a franchise, joint venture, partnership, or agency relationship between the Operator and the Independent Vendor. The Independent Vendor has no authority whatsoever to bind the Operator to location agreements, financial liabilities, or employment contracts.
Clause 6.4: Refill Logistics and FDA Adulteration Liabilities. To ensure mechanical compatibility with the calibrated nozzles and to maintain strict compliance with FDA MoCRA regulatory guidelines regarding cosmetic contamination, the Independent Vendor must source proprietary fragrance refills exclusively through the Operator or a contractually authorized Perfumatic Group distributor. The introduction of third-party, unverified, or counterfeit liquids into the hardware immediately voids all manufacturer warranties, terminates technical support, and exposes the Independent Vendor to severe federal cosmetic adulteration and liability risks under FDA statutes.
Section 7: General Limitation of Liability, Severability, and Dispute Resolution
Clause 7.1: Comprehensive Hardware and Service Disclaimers. The vending hardware, digital portals, mobile applications, and associated services are provided strictly "AS IS" and "WITH ALL FAULTS". The Operator, together with Perfumatic Group BCN S.L.U. and Nayax, expressly disclaims all warranties, whether express or implied by law or statute, including, but not limited to, implied warranties of merchantability, continuous operational uptime, and fitness for a particular purpose.
Clause 7.2: Consequential Damages Exclusion. Under no circumstances, and under no legal theory (whether in contract, tort, negligence, or strict liability), shall the Operator, its directors, holding companies, hardware manufacturers, or software sub-processors (including Odoo and Cloudflare) be liable for indirect, incidental, special, punitive, or consequential damages. This sweeping exclusion includes, but is not limited to, damages for lost revenue, lost profits, loss of goodwill, work stoppage, digital data corruption, or catastrophic hardware failure, regardless of whether the Operator was advised of the possibility of such damages.
Clause 7.3: Force Majeure. The Operator shall not be held liable, nor be deemed in breach of this Agreement, for any delay or failure in performance caused by circumstances beyond its reasonable, foreseeable control. Such circumstances explicitly include acts of God, extreme meteorological events, widespread telecommunications or power outages, global supply chain disruptions affecting fragrance imports from Europe, pandemic restrictions, or sudden, unilateral regulatory shifts implemented by the Texas Comptroller or the federal FDA.
Clause 7.4: Governing Law and Exclusive Venue. This Agreement, the operational scope of the hardware, and any claims arising from the use of the digital properties shall be governed by, construed, and enforced strictly in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action, suit, or proceeding arising out of or relating to this operation, including disputes with Independent Vendors or Location Partners, must be instituted exclusively in the state or federal courts located within the State of Texas, and all parties consent to the personal jurisdiction of such courts.
Clause 7.5: Severability of Provisions. If any specific provision or clause of this Agreement is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable under Texas or federal law, such a determination shall not affect the validity or enforceability of the remaining provisions. The invalid provision shall be struck, and the remainder of the Agreement shall remain in full force and effect, interpreted as closely as possible to the original intent of the parties.
Clause 7.6: Unilateral Amendment and Modification. The Operator reserves the sovereign right to amend, update, or modify these Terms of Service at any given time to reflect necessary changes in FDA compliance, modifications to the Texas tax codes, or shifts in digital operational logistics. Continued use of the vending hardware or digital platforms following the posting of modifications constitutes the User's binding acceptance of the revised terms.
Clause 7.7: Entire Agreement. These Terms constitute the entire agreement between the parties regarding the use of Perfumatic Texas's services and supersede all prior understandings relating to the subject matter.
AFFILIATE TERMS
Last Updated: 7/16/26
By signing up to a Perfumatic Texas (Fern Collective Holdings LLC) Affiliate, you are agreeing to these terms.
These Perfumatic Texas (Fern Collective Holdings LLC) Affiliate Program Terms (“Terms”) govern participation in the Perfumatic Texas (Fern Collective Holdings LLC) Affiliate Program (“Program”) offered by Perfumatic Texas (Fern Collective Holdings LLC), LLC, doing business as Perfumatic Texas (Fern Collective Holdings LLC) (“Perfumatic Texas (Fern Collective Holdings LLC),” “we,” “us,” or “our”).
By applying to or participating in the Program, you agree to these Terms, the Perfumatic Texas (Fern Collective Holdings LLC) Affiliate Program Privacy Notice, and any additional program guidelines made available through your affiliate dashboard or Affiliate Getting Started Guide.
1. Program Overview
As an approved Perfumatic Texas (Fern Collective Holdings LLC) Star, you may earn a 15% commission on qualifying Fragrance and 10% commission on Dispenser purchases attributed to your unique affiliate link or assigned affiliate coupon code.
Eligible customers who use your affiliate link or coupon code will receive a 15% discount on qualifying Fragrances and 10% discount on qualifying Dispenser Perfumatic Texas (Fern Collective Holdings LLC) products.
The customer discount:
Does not apply to products already identified as on sale.
Cannot be combined with another coupon, discount code, automatic discount, promotion, or offer unless Perfumatic Texas (Fern Collective Holdings LLC) expressly permits the combination.
May be modified, limited, suspended, or discontinued by Perfumatic Texas (Fern Collective Holdings LLC).
Participation in the Program does not guarantee sales, commissions, income, or continued participation.
2. Eligibility and Registration
To participate, you must:
Be at least 18 years old.
Be legally able to enter into a binding agreement.
Submit accurate, complete, and current registration information.
Maintain only one affiliate account unless Perfumatic Texas (Fern Collective Holdings LLC) provides written approval for an additional account.
Provide any payment, identity, or tax information reasonably requested by Perfumatic Texas (Fern Collective Holdings LLC).
Submitting an application does not guarantee acceptance into the Program.
Perfumatic Texas (Fern Collective Holdings LLC) may approve or decline an application at its discretion, subject to applicable law. Perfumatic Texas (Fern Collective Holdings LLC) is not required to explain why an application was declined.
Creating or attempting to create multiple accounts may result in application denial, account suspension, or termination.
3. Independent Contractor Relationship
You participate in the Program as an independent contractor.
Nothing in these Terms creates an employment, agency, partnership, franchise, fiduciary, joint-venture, or exclusive relationship between you and Perfumatic Texas (Fern Collective Holdings LLC).
You:
Are not an employee or representative of Perfumatic Texas (Fern Collective Holdings LLC).
Have no authority to enter into agreements or make commitments on Perfumatic Texas (Fern Collective Holdings LLC)’s behalf.
May not represent that you work for, own, operate, or officially speak for Perfumatic Texas (Fern Collective Holdings LLC).
Are responsible for your own business expenses, insurance, licenses, permits, and taxes.
4. Affiliate Links and Coupon Codes
After approval, you will receive a unique affiliate tracking link.
Perfumatic Texas (Fern Collective Holdings LLC) may also assign you a branded coupon code. Perfumatic Texas (Fern Collective Holdings LLC) is not obligated to provide every affiliate with a coupon code.
Information about your link, code, customer discount, tracking period, and referral activity will be available in your affiliate dashboard or registration materials.
You may not create, alter, imitate, or promote an unauthorized Perfumatic Texas (Fern Collective Holdings LLC) coupon code.
When multiple affiliate links are used, the most recently clicked eligible affiliate link will generally receive credit, subject to Perfumatic Texas (Fern Collective Holdings LLC)’s current attribution settings.
When a customer uses an assigned affiliate coupon code, the code may override link-based attribution, depending on Perfumatic Texas (Fern Collective Holdings LLC)’s platform settings.
Only one affiliate commission may be awarded per order. If a customer clicks your link and uses your assigned code, you will not receive two commissions.
If you have not been assigned a coupon code, you may not promote, distribute, or claim ownership of another Perfumatic Texas (Fern Collective Holdings LLC) coupon code.
Perfumatic Texas (Fern Collective Holdings LLC)’s platform records and internal records will control in the event of an attribution dispute.
5. Cookie Tracking and Attribution
Perfumatic Texas (Fern Collective Holdings LLC) and its service providers use cookies and similar technologies to attribute eligible purchases to affiliates.
You may receive referral credit when a customer:
Clicks your unique affiliate link and completes a qualifying purchase during the applicable tracking period; or
Uses your assigned affiliate coupon code on a qualifying purchase.
The applicable tracking period, sometimes called the “cookie duration” or “cookie window,” is listed in your affiliate dashboard or registration information.
Tracking may be unavailable when a customer:
Blocks, rejects, disables, or clears cookies.
Uses a different browser or device.
Uses another affiliate’s link after using yours.
Uses an unapproved or different coupon code.
Uses privacy tools that prevent attribution.
Completes the transaction outside the applicable tracking period.
Otherwise prevents the affiliate platform from connecting the purchase to your account.
Perfumatic Texas (Fern Collective Holdings LLC) does not guarantee that every referral will be successfully tracked.
When appropriate, you may encourage customers to enter your assigned coupon code at checkout. You may not interfere with a customer’s ability to select or use another affiliate’s link or code.
6. Permitted Promotion
Subject to these Terms, you may promote your affiliate link or assigned coupon code through:
Your own website or blog.
Your personal or business social-media channels.
Videos, livestreams, podcasts, and other original content.
Email communications sent to people who have consented to receive them.
Printed or offline materials that you own or are authorized to use.
Other channels approved by Perfumatic Texas (Fern Collective Holdings LLC) in writing.
All promotions must be lawful, accurate, transparent, and consistent with Perfumatic Texas (Fern Collective Holdings LLC)’s current brand and marketing guidelines.
7. Required Affiliate Disclosures
Whenever you promote Perfumatic Texas (Fern Collective Holdings LLC) or share an affiliate link or coupon code, you must clearly disclose that you may earn a commission from qualifying purchases.
The disclosure must:
Be clear, easy to understand, and difficult to miss.
Be placed close to the endorsement, recommendation, link, or coupon code.
Appear before or at the time a customer encounters the promotional claim.
Be appropriate for the platform and format being used.
Remain visible without requiring a customer to visit your profile, bio, terms page, or another webpage.
Be made verbally and visually when required for videos, livestreams, podcasts, stories, reels, or similar content.
Acceptable examples may include:
“I earn a commission from qualifying purchases.”
“Paid affiliate link.”
“Perfumatic Texas (Fern Collective Holdings LLC) affiliate.”
“#Perfumatic Texas (Fern Collective Holdings LLC)Affiliate.”
A vague disclosure such as “partner,” “collab,” or “support me,” may not adequately communicate that you may receive compensation.
You are responsible for following all applicable advertising, endorsement, influencer, consumer-protection, and platform disclosure requirements.
8. Promotional Restrictions
You may not promote your affiliate link or coupon code through:
Coupon, discount, cashback, loyalty, deal-aggregation, or code-sharing websites.
Browser extensions, shopping assistants, toolbars, pop-ups, or software that automatically displays, applies, injects, or replaces coupon codes.
Amazon, Etsy, eBay, Facebook Marketplace, TikTok Shop, or another third-party marketplace without Perfumatic Texas (Fern Collective Holdings LLC)’s prior written approval.
Classified listings intended to facilitate unauthorized resale.
Websites or accounts that impersonate Perfumatic Texas (Fern Collective Holdings LLC).
Unsolicited commercial email, text messages, automated messages, calls, or direct messages.
Misleading redirects, forced clicks, cookie stuffing, hidden links, pop-ups, adware, spyware, or similar methods.
Any illegal, deceptive, defamatory, hateful, discriminatory, sexually explicit, violent, or otherwise inappropriate content.
Any channel or method that may damage Perfumatic Texas (Fern Collective Holdings LLC)’s reputation, customer experience, systems, or business relationships.
You may not:
Resell Perfumatic Texas (Fern Collective Holdings LLC) products through the Program.
Arrange sham, circular, or fraudulent purchases.
Encourage customers to cancel, reorder, or manipulate transactions to create affiliate credit.
Misrepresent an affiliate coupon code as an official, exclusive, permanent, or sitewide Perfumatic Texas (Fern Collective Holdings LLC) promotion.
Publish false expiration dates, inventory claims, prices, or discount information.
Remove or replace another affiliate’s referral information.
Bid on, purchase, or use Perfumatic Texas (Fern Collective Holdings LLC) trademarks, product names, domain names, misspellings, or confusingly similar terms in paid search advertising without written approval.
Register a domain, account name, social-media handle, page, group, or business name containing “Perfumatic Texas (Fern Collective Holdings LLC),” “Perfumatic Texas (Fern Collective Holdings LLC) Straws,” or a confusingly similar term.
Direct paid advertising straight to an affiliate link without Perfumatic Texas (Fern Collective Holdings LLC)’s prior written approval.
Offer cash, rebates, gifts, or other incentives for using your link or code unless Perfumatic Texas (Fern Collective Holdings LLC) has approved the incentive in writing.
Resale of Perfumatic Texas (Fern Collective Holdings LLC) products is not permitted through the affiliate Program. Contact Perfumatic Texas (Fern Collective Holdings LLC) regarding its Brand Ambassador or approved reseller opportunities.
9. Product Claims and Endorsements
Your statements about Perfumatic Texas (Fern Collective Holdings LLC) and its products must reflect your honest opinions, findings, beliefs, and experiences.
You may not:
Make a statement that is false, deceptive, misleading, or unsupported.
Make claims that conflict with Perfumatic Texas (Fern Collective Holdings LLC)’s current product descriptions or instructions.
Make unapproved health, medical, safety, legal, compliance, performance, or scientific claims.
Guarantee a result or customer experience.
Claim that Perfumatic Texas (Fern Collective Holdings LLC) has approved or endorsed you beyond your participation in the Program.
Present yourself as an employee, authorized spokesperson, distributor, or official representative of Perfumatic Texas (Fern Collective Holdings LLC).
Perfumatic Texas (Fern Collective Holdings LLC) may require you to correct or remove content that violates these Terms or applicable law. You agree to do so promptly.
10. Perfumatic Texas (Fern Collective Holdings LLC) Marketing Materials and Intellectual Property
Perfumatic Texas (Fern Collective Holdings LLC) may make banners, logos, photographs, videos, product descriptions, promotional copy, or other marketing materials available to you.
While your account remains active and in good standing, Perfumatic Texas (Fern Collective Holdings LLC) grants you a limited, revocable, nonexclusive, nontransferable, and nonsublicensable license to use approved Perfumatic Texas (Fern Collective Holdings LLC) materials solely to promote Perfumatic Texas (Fern Collective Holdings LLC) through the Program.
You may not:
Alter Perfumatic Texas (Fern Collective Holdings LLC) trademarks, logos, product images, or other materials in a misleading or unauthorized way.
Remove copyright, trademark, or ownership notices.
Sell, license, distribute, or repurpose Perfumatic Texas (Fern Collective Holdings LLC) materials outside the Program.
Use outdated promotional materials after Perfumatic Texas (Fern Collective Holdings LLC) asks you to discontinue them.
Suggest that your website, account, promotion, or business is owned or operated by Perfumatic Texas (Fern Collective Holdings LLC).
All rights not expressly granted remain the property of Perfumatic Texas (Fern Collective Holdings LLC) or the applicable rights holder.
11. Qualifying Purchases
A “Qualifying Purchase” is an eligible order that:
Is properly attributed to your affiliate link or assigned coupon code.
Is placed by a legitimate customer.
Is successfully paid.
Is accepted and fulfilled by Perfumatic Texas (Fern Collective Holdings LLC).
Is not canceled, returned, refunded, charged back, disputed, fraudulent, duplicated, or otherwise invalid.
Complies with these Terms and Perfumatic Texas (Fern Collective Holdings LLC)’s other customer policies.
Unless Perfumatic Texas (Fern Collective Holdings LLC) states otherwise, commissions are calculated using the eligible merchandise subtotal after discounts and excluding:
Taxes.
Shipping and delivery charges.
Handling and processing fees.
Gift wrapping.
Tips.
Duties.
Payment-provider fees.
Refunds and credits.
Gift-card purchases.
Other non-product amounts.
Perfumatic Texas (Fern Collective Holdings LLC) may exclude certain products, collections, orders, customers, channels, promotions, wholesale purchases, employee purchases, or transaction types from commissions.
Any exclusions will be communicated through email, on the website, the affiliate dashboard, Getting Started Guide, registration materials, or other reasonable notice.
12. Commission Status and Adjustments
A commission may initially appear as pending while Perfumatic Texas (Fern Collective Holdings LLC) reviews the order.
A commission becomes approved only after:
Customer payment has been successfully received.
The order has been fulfilled.
The applicable return, cancellation, fraud-review, and verification periods have passed.
Perfumatic Texas (Fern Collective Holdings LLC) confirms that the transaction qualifies under these Terms.
Orders that are canceled, returned, refunded, charged back, disputed, fraudulent, duplicated, uncollectible, or otherwise invalid are not eligible for commission.
For a partial refund or return, Perfumatic Texas (Fern Collective Holdings LLC) may reduce the commission proportionately.
If a commission connected to an ineligible transaction has already been paid, Perfumatic Texas (Fern Collective Holdings LLC) may:
Deduct the amount from current or future commissions.
Offset the amount against another amount payable to you.
Request repayment.
Perfumatic Texas (Fern Collective Holdings LLC) may correct commission, discount, tracking, attribution, or calculation errors when discovered.
13. Payments
You must provide complete and valid payment information through the affiliate dashboard before receiving a payout.
Approved, unpaid commissions must total at least $50 before a payout may be requested or processed.
Reaching the minimum threshold does not automatically cause an immediate payment. Eligible commissions are reviewed and processed according to Perfumatic Texas (Fern Collective Holdings LLC)’s then-current payout procedures, which are available in the affiliate dashboard or Affiliate Getting Started Guide.
Payment timing may vary based on:
Order review and verification.
Returns, chargebacks, and fraud screening.
Payment-provider processing.
Account or identity verification.
Tax-document requirements.
Administrative processing.
Technical issues.
Other reasonable business considerations.
Perfumatic Texas (Fern Collective Holdings LLC) does not guarantee payment by a particular date unless Perfumatic Texas (Fern Collective Holdings LLC) has expressly agreed to that date in writing.
You are responsible for keeping your payment information accurate and current.
If you do not provide valid payment information within one year after a commission is approved, the commission may expire or be handled as required by applicable law.
Payment-provider fees, currency-conversion charges, rejected-payment fees, and similar costs may be deducted from your payout when permitted by law.
14. Taxes
You are responsible for determining, reporting, and paying all taxes associated with your commissions.
Perfumatic Texas (Fern Collective Holdings LLC) may require you to provide a completed Form W-9, Form W-8, taxpayer-identification number, or other tax documentation before issuing payment.
Perfumatic Texas (Fern Collective Holdings LLC) may withhold payment or applicable taxes when required by law and may report payments to tax authorities.
15. Monitoring and Audits
Perfumatic Texas (Fern Collective Holdings LLC) may review and audit:
Affiliate applications.
Websites and social-media accounts.
Traffic sources.
Referral clicks.
Coupon-code usage.
Orders and customers.
Promotional methods.
Disclosures.
Commission activity.
Payment and tax information.
You agree to provide reasonable information requested in connection with a compliance, fraud, payment, or attribution review.
Perfumatic Texas (Fern Collective Holdings LLC) may place commissions on hold while conducting a review.
16. Inactivity
An affiliate account may be considered inactive after three consecutive months with no meaningful account or referral activity, including no:
Account login.
Referral clicks.
Qualifying sales.
Coupon-code usage.
Perfumatic Texas (Fern Collective Holdings LLC) may archive or close an inactive account at its discretion.
When reasonably practical, Perfumatic Texas (Fern Collective Holdings LLC) will attempt to notify you using the email address associated with your account before closing an account for inactivity.
Following closure:
Your link and coupon code may be disabled.
You must stop presenting yourself as a Perfumatic Texas (Fern Collective Holdings LLC) affiliate.
Pending or unapproved commissions may be canceled.
Approved commissions remain subject to the $50 minimum payout threshold, valid payment information, these Terms, and applicable law.
Amounts that cannot legally be forfeited will be handled as required by applicable law.
Perfumatic Texas (Fern Collective Holdings LLC) is not responsible when you fail to receive a notice because your contact information is inaccurate or outdated.
17. Voluntary Withdrawal
You may leave the Program by emailing affiliate@Perfumatic Texas (Fern Collective Holdings LLC)straws.com.
Upon withdrawal, you must:
Stop using your affiliate link and coupon code.
Remove active Perfumatic Texas (Fern Collective Holdings LLC) affiliate promotions within a reasonable period.
Stop using Perfumatic Texas (Fern Collective Holdings LLC) marketing materials and trademarks except as otherwise permitted by law.
Withdrawal does not eliminate obligations or liabilities that arose before your departure.
18. Suspension and Termination
Perfumatic Texas (Fern Collective Holdings LLC) may suspend or terminate an affiliate account, link, coupon code, commission, or payout when Perfumatic Texas (Fern Collective Holdings LLC) reasonably believes there has been:
Fraud or attempted fraud.
Unauthorized coupon-site distribution.
Unauthorized resale.
Self-referral or transaction manipulation.
Misleading advertising.
Failure to make required affiliate disclosures.
Trademark or intellectual-property misuse.
Spam or unauthorized messaging.
Violation of these Terms.
Violation of applicable law or platform rules.
Conduct that harms Perfumatic Texas (Fern Collective Holdings LLC), its customers, its reputation, or the customer experience.
A security, payment, tax, or verification issue.
Serious violations may result in immediate suspension or termination without advance notice.
Commissions connected to fraud, misuse, prohibited activity, or a violation of these Terms may be rejected or voided.
Upon termination, you must immediately stop using your affiliate link, coupon code, Perfumatic Texas (Fern Collective Holdings LLC) marketing materials, and Perfumatic Texas (Fern Collective Holdings LLC) intellectual property.
Sections that by their nature should survive termination will remain effective, including provisions concerning payment adjustments, taxes, intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, and disputes.
19. Program and Terms Changes
Perfumatic Texas (Fern Collective Holdings LLC) may modify:
These Terms.
Commission rates.
Customer discounts.
Tracking windows.
Attribution rules.
Payment procedures.
Minimum payout requirements.
Eligible products or transactions.
Affiliate benefits.
Program availability.
Perfumatic Texas (Fern Collective Holdings LLC) will provide reasonable notice of material changes through email, the affiliate dashboard, the Program webpage, or another appropriate method.
Changes generally apply prospectively. Perfumatic Texas (Fern Collective Holdings LLC) may apply a change immediately when reasonably necessary to address fraud, abuse, errors, security threats, legal requirements, or platform limitations.
Your continued participation after the effective date of updated Terms constitutes acceptance of the updated Terms.
20. Technical Availability
Perfumatic Texas (Fern Collective Holdings LLC) does not guarantee uninterrupted or error-free operation of:
Affiliate links.
Coupon codes.
Cookies.
Tracking systems.
Affiliate dashboards.
Websites.
Third-party applications.
Payment systems.
Perfumatic Texas (Fern Collective Holdings LLC) is not responsible for referral or commission losses resulting from blocked cookies, privacy settings, device changes, third-party outages, customer actions, platform errors, or other circumstances outside Perfumatic Texas (Fern Collective Holdings LLC)’s reasonable control.
Nothing in this section prevents Perfumatic Texas (Fern Collective Holdings LLC) from correcting a confirmed error in accordance with these Terms.
21. Confidential Information
You may receive nonpublic information about Perfumatic Texas (Fern Collective Holdings LLC), its products, promotions, customers, plans, systems, or business operations.
You may not use or disclose confidential information except as necessary to participate in the Program or as authorized by Perfumatic Texas (Fern Collective Holdings LLC) in writing.
Confidential information does not include information that you can demonstrate:
Is publicly available through no violation of these Terms.
Was lawfully known to you without a confidentiality obligation.
Was lawfully received from another source without a confidentiality obligation.
Was independently developed without use of Perfumatic Texas (Fern Collective Holdings LLC)’s confidential information.
22. Disclaimer
To the fullest extent permitted by law, the Program, affiliate platform, tracking systems, marketing materials, links, codes, and related services are provided “as is” and “as available.”
Perfumatic Texas (Fern Collective Holdings LLC) disclaims all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.
Perfumatic Texas (Fern Collective Holdings LLC) does not guarantee:
Acceptance into the Program.
Continued participation.
Customer traffic.
Conversion rates.
Sales.
Commissions.
Payment by a particular date.
Uninterrupted tracking.
Error-free operation.
Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.
23. Limitation of Liability
To the fullest extent permitted by law, Perfumatic Texas (Fern Collective Holdings LLC) and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business opportunities, goodwill, or data arising from the Program.
To the fullest extent permitted by law, Perfumatic Texas (Fern Collective Holdings LLC)’s total liability arising from or related to the Program will not exceed the approved commissions paid or payable to you during the six months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits liability that cannot legally be limited.
24. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Perfumatic Texas (Fern Collective Holdings LLC) and its owners, officers, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, penalties, costs, and reasonable attorneys’ fees arising from or related to:
Your promotional activities.
Your content, statements, or claims.
Your violation of these Terms.
Your violation of applicable law.
Your infringement of another party’s rights.
Your misuse of Perfumatic Texas (Fern Collective Holdings LLC) materials, trademarks, links, or coupon codes.
Taxes or obligations for which you are responsible.
25. Governing Law and Disputes
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
Any legal action arising from these Terms or the Program must be brought in the state or federal courts located in Boulder, Colorado, and each party consents to the jurisdiction of those courts.
Before filing a legal action, the parties agree to make a reasonable good-faith effort to resolve the dispute informally by contacting the other party.
26. General Provisions
These Terms, the Perfumatic Texas (Fern Collective Holdings LLC) Affiliate Program Privacy Notice, and any incorporated program policies constitute the entire agreement concerning the Program.
If a Program guide conflicts with these Terms, these Terms control unless Perfumatic Texas (Fern Collective Holdings LLC) expressly states otherwise in writing.
If any provision is found unenforceable, the remaining provisions will remain in effect.
Perfumatic Texas (Fern Collective Holdings LLC)’s failure to enforce a provision is not a waiver of its right to enforce that provision later.
You may not transfer or assign your affiliate account or rights under these Terms without Perfumatic Texas (Fern Collective Holdings LLC)’s written permission. Perfumatic Texas (Fern Collective Holdings LLC) may assign its rights and obligations in connection with a merger, acquisition, restructuring, sale, or transfer of the Program or related business.
Headings are included for convenience and do not affect interpretation.
27. Contact Information
Questions about the Program or these Terms may be sent to:
Email: affiliate@perfumatictexas.com
Company: Perfumatic Texas (Fern Collective Holdings LLC)
Mailing Address: Houston, Texas, USA
PRIVACY POLICY
Fern Collective Holdings LLC d/b/a Perfumatic Texas
This Privacy Policy explains how Fern Collective Holdings LLC, doing business as Perfumatic Texas (collectively, “Fern,” “Perfumatic Texas,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information. It applies to perfumatictexas.com and related pages, customer and business portals, online stores, forms, accounts, events, appointments, support channels, email and SMS programs, affiliate and location-partner programs, and transactions conducted through Perfumatic Texas fragrance vending machines and payment terminals (collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Policy. This Policy does not replace any separate agreement, payment-provider notice, employee notice, location-partner agreement, affiliate terms, or other notice that applies to a specific relationship or service.
1. Scope and Odoo Applications
We use Odoo Online as the primary hosted business platform. Depending on the transaction or relationship, the Services may use the following Odoo applications or related functions:
Website and eCommerce, customer accounts, checkout, subscriptions, sales, invoicing, accounting, inventory, purchase, point of sale, maintenance, repairs, and fulfillment.
CRM, lead management, appointments, events, surveys, live chat, helpdesk, customer support, projects, field service, and partner management.
Documents, electronic signatures, knowledge resources, eLearning or training, marketing automation, email marketing, and SMS communications.
Affiliate, ambassador, reseller, independent vendor, location partner, loyalty, referral, commission, and payout administration.
Recruitment or job-application functions when offered. Separate workforce notices may apply to employees and contractors.
2. Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, can reasonably be linked with, or could reasonably be used to identify an individual or household. It does not include information that is lawfully public, deidentified, or aggregated as defined by applicable law.
Category | Examples | Primary uses |
Identifiers and contact data | Name, business name, username, account ID, email address, telephone number, mailing, billing or shipping address, and communication preferences. | Accounts, orders, support, contracts, communications, partner administration, and legal notices. |
Commercial and transaction data | Products or services viewed or purchased, orders, invoices, subscriptions, returns, loyalty activity, referral codes, commissions, machine transaction details, and customer-service history. | Fulfillment, payment reconciliation, accounting, analytics, fraud prevention, loyalty, affiliate attribution, and support. |
Payment and financial data | Payment method, billing details, tokenized payment identifiers, authorization or settlement status, transaction amount, time, machine or terminal identifier, and limited card metadata. Full card numbers and security codes are processed by payment providers and are not intended to be stored in our Odoo database. | Payment processing, refunds or adjustments where permitted, reconciliation, fraud prevention, tax, and compliance. |
Device, network and usage data | IP address, browser, device and operating-system information, approximate location derived from IP, referring page, pages viewed, clicks, session activity, log data, cookie identifiers, and security events. | Operate, secure, troubleshoot and improve the Services; analytics; consent management; and abuse prevention. |
Communications and support data | Email, SMS, live-chat and support content; attachments; call or message metadata; delivery status; opt-in and opt-out records; and complaint or resolution history. | Respond to inquiries, provide support, send requested or transactional communications, administer marketing preferences, and maintain compliance records. |
Marketing and engagement data | Email opens and link clicks when enabled, campaign source, SMS delivery and response status, preferences, interests inferred from interactions, and promotional redemptions. | Measure campaign performance, personalize permitted communications, suppress opted-out contacts, and improve offers. |
Portal, document and signature data | Account credentials, access permissions, files, contracts, forms, signatures, initials, timestamps, audit trails, course progress, survey responses, event attendance, and appointment details. | Provide portal access, execute agreements, maintain business records, and deliver training, events or services. |
Affiliate, vendor and partner data | Application details, business and tax information, payout details, referral links and codes, attributed orders, commission balances, performance data, and agreements. | Review applications, administer programs, calculate and issue commissions, prevent self-referral or fraud, and comply with tax and accounting requirements. |
Applicant data | Resume, work history, education, professional qualifications, references and other information voluntarily submitted for a role. | Recruiting, evaluating candidates, communications, background or eligibility checks where lawful, and recordkeeping. |
Sensitive information | We may process sensitive information only where necessary and permitted, such as government or tax identifiers for vendor onboarding, precise location if a mobile feature is affirmatively enabled, or authentication data. We do not use sensitive information for unrelated advertising. | Compliance, identity verification, payment or tax administration, security, and specifically requested features. |
3. Sources of Information
Directly from you, including forms, orders, registrations, accounts, documents, contracts, support requests, job applications, affiliate or partner applications, and communications.
Automatically from your browser, device, cookies, analytics tools, security systems and interactions with our Services.
From payment processors, banks, card networks, wallets, carriers, shipping providers, location partners, affiliates, referral partners, vendors and other parties involved in a transaction or requested service.
From publicly available or commercially available business sources where permitted, such as business directories, professional profiles or company records.
From Odoo and other service providers when they return delivery, payment, fraud, support, campaign, or system-status information to us.
4. How We Use Personal Information
Provide, operate and administer the Services, accounts, portals, vending-machine programs, purchases, contracts, appointments, events, training and support.
Process online payments through Stripe or another enabled Odoo payment provider, and machine payments through Nayax and participating banks, card networks and digital-wallet providers.
Fulfill and ship orders, manage inventory and equipment, issue invoices and receipts, reconcile transactions, calculate taxes, and maintain accounting records.
Communicate about orders, account activity, maintenance, service incidents, contracts, support tickets, program updates and other transactional matters.
Send email or SMS marketing when permitted; maintain consent, suppression and unsubscribe records; and measure campaign performance.
Operate affiliate, loyalty, location-partner, vendor and reseller programs, including referral attribution, commission calculations, payouts and fraud controls.
Analyze usage, improve products and site experience, diagnose errors, prevent fraud and abuse, secure accounts and systems, and protect legal rights.
Comply with law, card-network rules, lawful requests, recordkeeping obligations, dispute processes, and enforcement of our Terms of Service and agreements.
5. Legal Bases for Processing
Where a law requires a legal basis, we rely on one or more of the following: performance of a contract or steps requested before entering a contract; compliance with legal obligations; our legitimate interests in operating, securing, improving and marketing the Services; your consent; and protection of rights, safety and vital interests. You may withdraw consent for future processing where consent is the basis, but withdrawal does not affect processing already completed.
6. Odoo Online and Business Records
Fern is the controller of personal information entered into and managed through its Odoo database. Odoo acts as a processor or service provider for the hosted database, except where Odoo processes information for its own account relationship, security or legal obligations.
Odoo Online hosts and manages the database. Data may be stored in records created by enabled modules, including contacts, CRM, orders, accounting, inventory, website, events, appointments, surveys, helpdesk, documents, electronic signatures, marketing, projects, recruitment and related applications.
Odoo access rights, user groups and record rules are used to restrict internal access based on job responsibilities. Administrators may access, correct, export or delete records subject to legal and operational restrictions.
Optional Odoo in-app purchase or integration services may transmit the minimum data needed to perform an enabled service, such as address autocomplete, SMS, postal mail, document digitization or other integrations. These features are used only when configured or requested.
Odoo may use session cookies and browser storage to authenticate users, maintain carts and portals, remember language or timezone, operate live chat, preserve consent choices and support enabled website features. See the Cookie Policy below.
7. Payments, Vending Machines and Nayax
Machine transactions are processed through Nayax cashless terminals and related payment, telemetry and management systems. Online transactions may be processed through Stripe or another payment provider enabled in Odoo. Payment providers, financial institutions, card networks and digital-wallet providers may independently process information under their own legal obligations and privacy notices.
For vending transactions, we may receive the amount, time, product or selection, machine and terminal identifiers, location, authorization or settlement status, limited masked card or token information, error codes and telemetry needed for reconciliation and support.
Raw payment credentials, full primary account numbers and card security codes are submitted directly to the payment provider and are not intended to be stored in our Odoo database or local machine-management records.
Nayax may process cardholder or consumer data as our processor for the payment solution and may also process certain information as an independent controller where required for regulated payment, fraud, anti-money-laundering, security or legal functions.
Offline or delayed settlement, reversals, authorizations and bank holds may cause a charge to appear after the machine interaction. Transaction records may be reviewed to investigate a failed vend, dispute, fraud concern or support request.
8. Email Marketing and Transactional Email
We use Mailjet, a Sinch Email service, to send marketing and transactional email. Information sent to Mailjet may include contact details, list membership, message content, delivery results, bounces, complaints, unsubscribes and campaign analytics.
Marketing emails are sent with consent or another lawful basis permitted in the recipient’s jurisdiction. Each marketing email will include a practical unsubscribe method. We maintain suppression records to prevent future marketing after an opt-out.
Transactional or relationship emails may still be sent after a marketing opt-out when needed for orders, accounts, contracts, invoices, service, security, events, appointments, support or other requested transactions.
When enabled, email messages may contain a small tracking pixel or tracked links that report delivery, opens or clicks. Recipients may limit some tracking by blocking remote images, avoiding tracked links or adjusting email-client privacy settings.
9. SMS Marketing and Transactional SMS
We use RingCentral and telecommunications carriers or aggregators to send transactional and marketing text messages. We collect the telephone number, source and time of consent, message history, delivery status, responses, STOP or HELP requests, and related routing or compliance records.
Marketing texts are sent only where we have the consent required by applicable law. Consent to marketing texts is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply.
Reply STOP to a marketing message to opt out. Reply HELP for help. A STOP request may suppress all messages from the sending number until the recipient re-enrolls. We may retain a minimal suppression record so that we can honor the request.
Transactional texts may include order confirmations, appointment or event reminders, account notices, service updates, machine or support notifications, delivery information and other messages requested by the recipient. Marketing opt-out does not prevent non-marketing communications through other channels, and separately requested transactional texts may be sent where lawful.
Mobile information, including telephone numbers and SMS opt-in data or consent, is not sold, rented or shared with third parties or affiliates for their own marketing. It may be disclosed to RingCentral, carriers, messaging vendors, subcontractors and regulators only as needed to provide the messaging program, prevent abuse, honor preferences and comply with law.
Additional program rules appear in Part III — SMS Terms & Conditions.
10. Analytics and Tracking
Google Analytics. When permitted by consent and configuration, Google Analytics uses first-party identifiers such as _ga and _ga_<measurement-id> to measure users and sessions. It may process device and browser data, approximate geography, referral information and on-site activity. We do not intentionally send names, email addresses, telephone numbers or other directly identifying information to Google Analytics.
Plausible Analytics. We also use Plausible for aggregate traffic statistics. Plausible is configured without visitor cookies by default and is intended to report overall trends rather than build persistent individual profiles.
Consent controls. Nonessential analytics should remain blocked until the required choice is made through the Odoo cookie banner. The exact tags and cookies present may change with enabled Odoo modules, integrations and configuration.
11. Cookies and Similar Technologies
We use cookies, pixels, tags, local or session storage, and similar technologies for authentication, security, carts, portals, preferences, live chat, consent management, analytics, payment fraud prevention and email measurement. See Part II — Cookie Policy for categories, names and controls.
12. When We Disclose Information
We disclose personal information only as reasonably necessary for the purposes described in this Policy, including to the following categories of recipients:
Recipient | Purpose | Data involved |
Odoo SA / Odoo Online | Hosted ERP, website, eCommerce, CRM, sales, accounting, documents, e-signature, portals, events, appointments, helpdesk, marketing and other enabled modules. | Contact, account, order, document, communication, operational and usage data stored in or transmitted through the Odoo database. |
Mailjet / Sinch Email | Transactional and marketing email delivery, campaign management, suppression, delivery analytics and abuse prevention. | Email address, name, campaign and message content, delivery events, bounces, complaints, unsubscribes, and open or click data when tracking is enabled. |
Quo | Transactional and marketing SMS delivery, routing, support, spam and abuse prevention, and delivery reporting. | Telephone number, message content, opt-in or opt-out status, delivery records, timestamps, routing and service-usage data. |
Google Analytics | Website measurement and reporting, subject to consent and configuration. | Cookie or client identifiers, device/browser data, approximate geography, referral and on-site activity. We do not intentionally send names, email addresses, telephone numbers or other directly identifying data to Google Analytics. |
Plausible Analytics | Privacy-oriented aggregate website analytics. | Aggregate visit and referral metrics, page activity and limited device information. Plausible is configured without visitor cookies by default. |
Nayax | Cashless payment acceptance, authorization, settlement, terminal telemetry, transaction reporting, fraud controls, loyalty or wallet functions where enabled. | Cardholder and transaction data, payment token or limited card metadata, amount, timestamp, terminal and machine identifiers, location, authorization status, and technical logs. |
Stripe and other enabled payment providers | Online payment processing, authentication, fraud prevention, settlement, disputes and receipts. | Payment credentials submitted directly to the provider, billing information, transaction data, device identifiers and fraud signals. |
Shipping, fulfillment and logistics providers | Shipment, delivery, returns and address verification, including carriers such as UPS or USPS when used. | Name, delivery address, telephone number, email, order and tracking data. |
Cloudflare, domain and infrastructure providers | Domain, routing, content delivery, availability, security, DDoS mitigation and abuse prevention. | IP address, request and security logs, device and network signals. |
Professional and legal service providers | Accounting, tax, legal, insurance, audit, compliance, financing and business operations. | Relevant contact, transaction, contract, claim and business records. |
Affiliates, successors and authorities | Internal administration, corporate transactions, legal compliance, rights protection and lawful requests. | Information reasonably necessary for the applicable purpose, subject to legal and contractual safeguards. |
13. Sale, Sharing and Targeted Advertising
We do not sell personal information for money, and we do not knowingly sell sensitive personal information. We do not sell or share mobile opt-in data for unaffiliated third-party marketing. We may disclose identifiers and internet or activity data to analytics, security or advertising technology providers. Some privacy laws may define certain disclosures for cross-context behavioral advertising or valuable consideration as a “sale” or “sharing” even when no money is exchanged. Where applicable, you may opt out through the cookie controls or by contacting us. We do not currently use personal information to make decisions producing legal or similarly significant effects through solely automated profiling.
14. International Processing
Our business is based in the United States. Odoo, Mailjet/Sinch, RingCentral, Google, Plausible, Nayax, Stripe and other providers operate in multiple countries. Information may therefore be processed in the United States and other jurisdictions whose laws may differ from those of your residence. Where required, we and our providers use contractual or other recognized safeguards for international transfers.
15. Retention
We retain information for no longer than reasonably necessary for the purpose collected, unless a longer period is required or permitted by law, contract, tax, accounting, payment, warranty, fraud, dispute or security needs. Retention may vary by record type and Odoo module.
Record type | General approach |
Orders, payments, invoices, tax and accounting records | For the period required by tax, accounting, payment, warranty, dispute and legal obligations; commonly several years after the transaction. |
Customer and portal accounts | While the account is active and for a reasonable period afterward for support, fraud prevention, recordkeeping and reactivation, unless deletion is required. |
Marketing records | Until consent is withdrawn or the relationship ends, plus a limited period to document consent, address complaints and maintain suppression lists. |
SMS consent and opt-out records | For as long as reasonably necessary to demonstrate consent, comply with messaging rules and ensure that opt-out requests remain honored. |
Support, live chat and communications | For the time needed to resolve the matter and maintain appropriate business, quality and legal records. |
Analytics data | According to our configured retention settings and the applicable provider. Aggregated or deidentified statistics may be retained longer. |
Affiliate, vendor and partner records | For the program or contract term and afterward as needed for commissions, tax, audit, fraud prevention, disputes and legal compliance. |
Applicant records | For the recruiting process and a reasonable period afterward, or longer with consent or where required by law. |
Documents and signatures | For the contract or record lifecycle and applicable legal, accounting, warranty, limitation and audit periods. |
16. Security
We use administrative, technical and physical safeguards designed for the nature of the information and the Services. Measures may include role-based Odoo permissions, authentication controls, encryption in transit, provider security controls, payment tokenization, access logging, backups, patching, vendor management and employee confidentiality obligations. No transmission, storage system or security control can guarantee absolute security. You are responsible for maintaining the confidentiality of account credentials and promptly notifying us of suspected unauthorized access.
17. Your Privacy Rights
Depending on your location and our legal obligations, you may have some or all of the following rights:
Confirm whether we process personal information about you and obtain access to it.
Correct inaccurate personal information.
Request deletion, subject to legal and operational exceptions.
Obtain a portable copy of information you provided, where applicable.
Opt out of processing for targeted advertising, a legally defined sale or sharing, or certain profiling where applicable.
Withdraw consent for future processing where consent is the legal basis.
Limit certain uses or disclosures of sensitive personal information where applicable.
Appeal a decision denying a privacy request where applicable, by replying to the decision or emailing us with the subject line “Privacy Appeal.”
Receive equal service and pricing and not be discriminated against for exercising applicable privacy rights. Bona fide loyalty, referral or rewards programs may provide benefits permitted by law.
To submit a request, email info@perfumatictexas.com or use the Get in Touch form on our website. State “Privacy Request” in the subject line and describe the right you wish to exercise. We may verify your identity and authority before acting. An authorized agent may submit a request where permitted, but we may require proof of authorization and identity. We will respond within the period required by applicable law.
18. California and Other U.S. State Disclosures
Where applicable state privacy laws cover our processing, the categories described in Section 2 are the categories collected, the purposes are described in Sections 4–10, and the recipients are described in Section 12. Applicable residents may request access, correction, deletion and portability, and may opt out of legally defined sale, sharing, targeted advertising or qualifying profiling. We do not use or disclose sensitive personal information for purposes that would require a separate right to limit beyond the purposes described in this Policy. We do not knowingly sell or share personal information of consumers under 16.
19. EEA, United Kingdom and Switzerland
Individuals in these jurisdictions may have rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent, and may lodge a complaint with the relevant supervisory authority. Where processing is based on legitimate interests, you may object based on your circumstances. You have an unconditional right to object to direct marketing. International transfers are handled using legally recognized safeguards where required.
20. Children
The online Services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without legally required parental consent. If you believe a child has submitted information, contact us so that we can review and delete it where required. Marketing programs are not intended for individuals who are not legally able to provide the required consent.
21. Do Not Track and Browser Signals
Browser “Do Not Track” signals are not governed by a single accepted standard. We may not respond to all such signals. Where applicable law requires recognition of an opt-out preference signal, we will treat a recognized and valid signal as an opt-out request for the browser or device to the extent technically and legally required. You may also use our cookie controls or contact us directly.
22. Third-Party Websites and Services
The Services may link to or integrate with third-party websites, payment pages, social platforms, shipping tools, maps, videos or portals. Their privacy and cookie practices are controlled by their own notices. We are not responsible for third-party practices that occur outside our Services.
23. Changes to this Policy
We may update this Policy to reflect changes in law, technology, providers, Odoo modules, payment systems or business practices. The “Last updated” date indicates the most recent revision. Material changes may be highlighted on the website or communicated through another appropriate channel.
24. Contact Us
Fern Collective Holdings LLC d/b/a Perfumatic Texas
Email: info@perfumatictexas.com
Location: Houston, Texas, United States
Privacy requests and appeals: use the email above or the Get in Touch form on perfumatictexas.com. Use the subject line “Privacy Request” or “Privacy Appeal,” as applicable.
FERN COLLECTIVE HOLDINGS LLC d/b/a PERFUMATIC TEXAS
COOKIE POLICY
Applicable to perfumatictexas.com and enabled Odoo website features
This Cookie Policy explains how Fern Collective Holdings LLC d/b/a Perfumatic Texas uses cookies and similar technologies. It should be read with the Privacy Policy above.
1. What Cookies Are
Cookies are small text files stored by a browser. Similar technologies include pixels, tags, software-development tools, local storage, session storage and device identifiers. They can remember a session or preference, enable a requested feature, measure activity, prevent fraud or support communications.
2. Cookie Categories
Strictly necessary. Required for security, authentication, consent choices, checkout, carts, portals, file handling, payments and requested website functions. These cannot always be disabled through the site without breaking functionality.
Functional. Remember language, timezone, chat history, preferences or other optional features.
Analytics. Help us understand traffic, referrals and feature usage. Google Analytics is consent-controlled where required. Plausible is configured without visitor cookies by default.
Marketing or attribution. Record campaign source or, if separately enabled, support advertising measurement. We do not use mobile opt-in data for third-party advertising.
Email measurement. Mailjet may use pixels and tracked links in emails when enabled. These are not ordinary website cookies but are disclosed because they perform related measurement functions.
3. Odoo, Analytics and Related Technologies
Dynamic Odoo environment Odoo generates a cookie-policy page and the exact list can change with the Odoo version, installed modules, active integrations, consent settings and third-party embeds. The live site’s /cookie-policy page and a current browser scan should be reviewed after each material configuration change. |
Name or technology | Provider | Category | Purpose | Typical duration |
session_id | Odoo / first party | Strictly necessary | Authenticates sessions and connects a browser session to the correct website, cart, portal or account state. | Session or Odoo-configured |
frontend_lang | Odoo / first party | Functional | Remembers the visitor’s preferred website language. | Odoo-configured; often persistent |
tz | Odoo / first party | Functional | Stores the visitor’s timezone so dates and times display correctly. | Odoo-configured; often persistent |
website_cookies_bar | Odoo / first party | Strictly necessary | Stores the visitor’s cookie-banner choice so the banner and tracking rules operate correctly. | Odoo-configured; persistent |
visitor_uuid | Odoo / first party | Functional / analytics support | Distinguishes a website visitor for Odoo website features, lead attribution, live chat or visitor history when enabled. | Odoo-configured; persistent |
im_livechat_history | Odoo / first party | Functional | Preserves live-chat conversation or channel history when live chat is enabled. | Session or Odoo-configured |
im_livechat_previous_operator_pid | Odoo / first party | Functional | Supports live-chat routing or continuity with a prior operator when enabled. | Session or short-lived |
utm_campaign | Odoo / first party | Analytics / attribution | Stores campaign attribution information when a campaign-tagged link is used. | Odoo-configured |
utm_source | Odoo / first party | Analytics / attribution | Stores the source of a campaign or referral when enabled. | Odoo-configured |
utm_medium | Odoo / first party | Analytics / attribution | Stores the marketing medium or channel when enabled. | Odoo-configured |
fileToken or equivalent short-lived token | Odoo / first party | Strictly necessary | Supports secure file downloads, report generation, uploads or related browser-server actions. | Short-lived or session |
_ga | Google Analytics / first party | Analytics | Distinguishes users for Google Analytics measurement. | Up to 2 years, subject to consent and configuration |
_ga_<measurement-id> | Google Analytics / first party | Analytics | Persists Google Analytics session state. | Up to 2 years, subject to consent and configuration |
Stripe payment and fraud-prevention cookies or device identifiers | Stripe / first or third party | Strictly necessary | Authenticate payments, prevent fraud, maintain checkout security and complete online transactions. Names vary by Stripe integration. | Provider and integration dependent |
Plausible visitor cookies | Plausible Analytics | None by default | Plausible is configured for aggregate analytics without placing visitor cookies by default. | Not applicable |
Mailjet email pixel and tracked links | Mailjet / Sinch Email | Email measurement, not a website cookie | When enabled, records email delivery, opens or link clicks. Recipients can unsubscribe and may block image loading. | Campaign and provider dependent |
RingCentral, Nayax and other third-party portal cookies | Third party | Varies | May be placed when visiting a third-party hosted page, account portal, payment page or embedded feature. The provider’s notice controls those cookies. | Provider dependent |
4. Odoo Browser Storage and Module-Specific Data
In addition to cookies, Odoo may use browser local or session storage, URL parameters and server-side records connected to the session for cart state, portal navigation, push-notification preferences, file uploads or downloads, live chat, forms, event registration, appointments, eLearning progress, electronic signatures and other enabled modules. These mechanisms may not appear as cookies but are used for comparable functional purposes.
5. Consent and Managing Preferences
Use the Odoo cookie banner or Cookie Preferences control to accept all cookies, reject optional cookies, or change a prior choice. Strictly necessary cookies remain active because the requested site functions cannot operate without them.
You may also block or delete cookies through browser settings. Blocking cookies may cause carts, accounts, portals, forms, payments, chat, files or other features to fail or require repeated settings.
Google Analytics can be disabled through the cookie controls and may also be limited through Google’s browser opt-out tools. Email pixels may be limited by blocking remote images in your email client.
A preference is generally stored in a cookie or similar browser storage. Clearing browser data may remove that choice and cause the banner to reappear.
Where required, we use consent settings designed to prevent optional Google tags from storing or reading analytics data before the applicable consent choice.
6. Third-Party Cookies
Third parties may set cookies when their content, payment components or hosted pages are used. Examples may include Stripe payment elements, Google services, embedded media, maps, social content, RingCentral-hosted pages, Nayax portals or other enabled integrations. Those providers control their own cookies. We should not list a third-party cookie as active unless the related feature is actually enabled on the site.
7. Retention
Session cookies generally expire when the browser session ends. Persistent cookies remain until their configured expiration, deletion or replacement. Google Analytics defaults are described in the table above. Odoo and third-party durations may change with configuration and provider updates. We periodically review the live cookie inventory and should update this Policy when material changes occur.
8. Changes and Contact
We may update this Cookie Policy when the website, Odoo modules, integrations or legal requirements change. Questions or requests may be sent to info@perfumatictexas.com. Mailing address: Houston, Texas, USA
FERN COLLECTIVE HOLDINGS LLC d/b/a PERFUMATIC TEXAS
SMS TERMS & CONDITIONS
Perfumatic Texas marketing and transactional text-message programs
These SMS Terms apply when you opt in to or request text messages from Fern Collective Holdings LLC d/b/a Perfumatic Texas. They supplement the Privacy Policy and other applicable agreements.
1. Program description
Programs may include promotional offers, product or fragrance updates, event invitations, affiliate or partner communications, cart or account messages, order confirmations, appointment reminders, delivery or support updates, machine-service notifications and other requested transactional messages.
2. Consent
By providing a mobile number and affirmatively opting in where required, you authorize Perfumatic Texas and its service providers to send recurring automated or non-automated text messages to that number. Marketing consent is not a condition of purchase. You represent that you are the subscriber or customary user of the number and are authorized to provide consent.
3. Message frequency
Message frequency varies by program, activity and preferences. Transactional messages are triggered by a request, order, appointment, event, account or service condition. Marketing campaigns may be periodic.
4. Charges
Message and data rates may apply according to your wireless plan. Perfumatic Texas does not charge a separate fee for receiving text messages, but your carrier may.
5. Opt out
Reply STOP to any message to opt out from the applicable sending number. Other recognized opt-out words may also be honored. After a valid opt-out, we may send one confirmation message. A STOP request may suppress all text messages from that number until you re-enroll. Opting out of texts does not opt you out of email or other channels; use the controls provided for each channel.
6. Help
Reply HELP for help or email info@perfumatictexas.com. Include the mobile number and a description of the issue, but do not send full payment-card information, passwords or other highly sensitive information by text.
7. Transactional communications
Where permitted, we may send non-marketing texts you specifically request or that are reasonably necessary to complete a transaction, provide account or service information, address a support issue, or protect security. If a STOP request technically blocks the sending number, use email or another channel to receive support.
8. Privacy and mobile information
Mobile information, including telephone numbers and opt-in consent records, is not sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes. We may share it with RingCentral, carriers, aggregators, messaging vendors, subcontractors and authorities only as necessary to provide messaging, route and deliver messages, prevent spam or fraud, honor preferences and comply with law.
9. Delivery and carriers
Wireless delivery is not guaranteed and may be affected by network availability, device settings, carrier filtering, number changes or technical failures. Carriers are not liable for delayed or undelivered messages. We may suspend or terminate messaging to protect users, comply with law or carrier rules, or address abuse.
10. Number changes
Notify us if you stop using or transfer a mobile number. Until updated, messages may be delivered to the new user of that number. You may be responsible for requests or consents associated with a number you control.
11. Eligibility
You must be legally capable of consenting to the program. If you are under the age of majority in your jurisdiction, obtain permission from a parent or legal guardian where required.
12. Changes
We may modify or discontinue a program. Material changes may be posted on the website or communicated through an appropriate channel. Continued participation after an effective update constitutes acceptance to the extent permitted by law.
13. Contact
Fern Collective Holdings LLC d/b/a Perfumatic Texas, Houston, Texas, United States. Email: info@perfumatictexas.com. Mailing address: Houston, Texas USA
FERN COLLECTIVE HOLDINGS LLC d/b/a PERFUMATIC TEXAS
THIRD-PARTY PRIVACY NOTICES
The following provider notices are relevant to the Services. Their terms apply to the provider’s own processing and may change independently of this document.
Provider | Relevant notices |
Odoo | Privacy Policy; Security; GDPR guidance; Odoo Online and cookie-bar documentation. |
Nayax | General Privacy Policy and DPA for Nayax Customers. The supplier DPA is not the primary agreement for Fern’s role as a Nayax customer/operator. |
Mailjet / Sinch Email | Privacy Notice, Cookie Notice, Data Processing Agreement and Acceptable Use Policy. |
RingCentral | Privacy Notice and Cookie Notice. |
Google Analytics | Safeguarding Your Data, cookie usage, privacy disclosures and data-processing terms. |
Plausible Analytics | Privacy Policy, Data Policy and Data Processing Agreement. |
Stripe | Privacy Policy and Privacy Center for payment-processing activities. |
Shipping and other providers | Applicable carrier, logistics, domain, security, embedded-content and integration notices. |
Provider links for website publication
Odoo Privacy Policy: https://www.odoo.com/privacy
Odoo Cookie Bar Documentation: https://www.odoo.com/documentation/19.0/applications/websites/website/configuration/cookies_bar.html
Nayax General Privacy Policy: https://www.nayax.com/legal/nayax-general-privacy-policy/
Nayax DPA for Customers: https://www.nayax.com/legal/dpa-for-nayax-customers/
Mailjet Privacy Notice: https://www.mailjet.com/legal/privacy-policy/
RingCentral Privacy Notice: https://www.ringcentral.com/legal/last-update-august-29-2025/privacy-notice.html
RingCentral Cookie Notice: https://www.ringcentral.com/legal/cookie-notice.html
Google Analytics Privacy and Data Safeguards: https://support.google.com/analytics/answer/6004245
Plausible Privacy Policy: https://plausible.io/privacy
Stripe Privacy Center: https://stripe.com/privacy-center